Shipping policy

We’re proud to serve our Alpha Tribe community across the United States with fast, reliable shipping.

 

Processing Times
All orders are processed within 1–2 business days (Monday to Friday, excluding holidays). Orders placed after 2:00pm EST will be processed the next business day (except public holidays). Please allow for up to 72 business hours handling time during public holidays. If there are unforeseen delays we will notify you immediately via email. All our products are shipped from our Florida warehouse facility. 

We do not ship on the weekends to avoid delays of your packages in the shipping carrier warehouse. Our Free Shipping service is offered by the USPS. However we do offer UPS and FedEx as additional shipping options at checkout. 

 

Shipping Times & Carriers  
We ship via trusted carriers such as USPS and UPS. Once shipped, orders typically arrive within 3–5 business days.

 

Tracking Your Order  
Once your order has been shipped, you’ll receive an email with a tracking number and carrier details to monitor your shipment in real-time.

 

Shipping Fees  
Standard shipping rates are calculated at checkout based on your location and order weight. Free shipping may be available on qualifying orders — check the banner at the top of our website for current promos.

 

International Shipping  
We currently do not ship internationally. We only offer shipping within the continental United States at this time.

 

Lost or Delayed Packages  
If your package is delayed or lost in transit, please reach out to us at support@getalphatribe.com with your order number and tracking information. We'll work with the carrier to resolve the issue promptly.

 

All emails are generally responded to within 24 business hours during business days (excluding weekends and holidays). 

Thank you for your kind patience and understanding!

We truly appreciate your business!

Still need help?  
Email us anytime at support@getalphatribe.com